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How to Develop a Distinctive B2B Brand Identity That Customers Love
Exploring the journey beyond logos and colour palettes, this article unveils the secrets to developing a distinctive B2B brand identity that truly connects with and is cherished by your customers.
The impact of ‘Live Chat’ on your brand
25% of all businesses have live chat on their websites. That’s massive. It’s not just about ensuring more sales. It’s about your brand too: having live chat, even if only during ‘business hours’, shows that you care about your customers. In fact, 52% of consumers say they are more likely to purchase from a company […]
Protecting your brand online
This is a growing issue and one that will be increasingly exercising us digital marketers as the internet becomes more ubiquitous and less easy to control. It’s something we all ought to know about and even be familiar with, as it’s our jobs which are on the line when things go wrong! With this in […]
My five top tips for creating Brand ‘Premiumisation’
‘Premiumisation’ of brands has bridged a gap between the desirability of the luxury world and the operation and necessity of the mass market. However as a lot of brands look to ‘premiumise’ their offers, the way to express this new focus on distinctiveness has to be more than simply skin deep – it’s not just […]
Five steps to improve brand culture
The technique that everyone in B2B marketing should be using. In on their ‘Exchange’ page Sam Waterfall, Founder and Expert Consultant at Obvious Marketing, talks about how best to use social media in ‘relationship marketing’ – the holy grail of all companies involved in high value B2B sales. Clever methods for getting your brand culture […]
Responsive design rules!
Fact: 61% of web traffic now comes from mobiles! Yet how many websites are mobile friendly? Apparently only 33% of Fortune 100 companies (source: Tech Crunch). As it happens, I can’t remember when we at Marcom last designed a site that wasn’t responsive. I obviously need to be directing my New Business efforts at Fortune […]
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